Customers most agreed on the following attributes:
Comments about Thermastor Santa Fe RX High Efficiency Dehumidifier (4023673):
Very happy with this unit. Smaller lower priced models ran constantly and never did get the job done
[2 of 2 customers found this review helpful]
Comments about Thermastor Santa Fe RX High Efficiency Dehumidifier (4023673):
I had taken other steps for my allergies such as a mattress cover and a $550 HEPA air filter. I finally learned about a hygrometer and bought one. It has helped me measure the humidity. For some reason the humidity spiked, like it did last year, and my allergies were off the charts and making me absolutely miserable.
After doing some research I determined the root cause was the 77% relative humidity which provided an very fertile environment for dust mites and mold. Within 3 hours of delivery of the Santa Fe RX the humidity was below 50%. In the two weeks of having the device I have never felt better in the 5 years at this location. I do have to drink more water but that is a small price to pay.
The machine is rather large for the small condo but I probably made a rash decision to get the best as I spent hours and hours researching on the Internet because I was so miserable from my allergies. This was going to get fixed and I hoped I could do something like this instead of allergy shots.
For example, it is currently raining with 82% humidity outside, the machine is in the front room and the bathroom as away as possible is at 54%. It would probably be 78-80% without it.
But the machine was easily up and running within 5 minutes of being delivered, can easily be moved around with the wheels, the 20 foot hose works great, it is no louder than the HEPA air filter I have and it has performed wonderfully. I highly recommend the machine.
[1 of 1 customers found this review helpful]
Comments about Thermastor Santa Fe RX High Efficiency Dehumidifier (4023673):
Brought the humidity in our basement (over 1000 sq ft) down to 50% from around 65% in no time and has held it there. Pumps water up into a bathtub with no problems.
[3 of 3 customers found this review helpful]
Comments about Thermastor Santa Fe RX High Efficiency Dehumidifier (4023673):
We really like this unit except that the cover on the top rattles unless we put a heavy object on it.
[5 of 5 customers found this review helpful]
Comments about Thermastor Santa Fe RX High Efficiency Dehumidifier (4023673):
I use the product for whole house humidity control.It does this job very well. Very quiet,economical flawless operation. The top cover is somewhat difficult to remove and replace. this is important because the only controls to operate the unit are located under the cover. Because the top cover is difficult to remove and replace, I leave it off the unit, which is not very convenient and detracts from the overall appeal of the unit.I would also like to see an on off switch to completely shut the unit off. There are times when I would like to completely shut off the unit, and the only way to do that is to pull out the plug.This is a problem because with the plug removed the pump does not work and water will sometimes over flow the collection pan. An LED or LCD display showing humidity percentage and controls mounted on the exterior of the unit that could be accessed without taking off the cover would really be nice.
[1 of 1 customers found this review helpful]
Comments about Thermastor Santa Fe RX High Efficiency Dehumidifier (4023673):
Small hardware store units ran constantly and still couldn't do the job. Mold was growing in the bath/laundry/bedroom areas and the boys couldn't sleep in the stuffy dampness of this semi-raised basement. This did the job! Big improvement right away. Because of its capacity, it is larger, heavier and noisier than little home units, but it does not need to run constantly like they did. It is also a great allergy reducer.
[3 of 3 customers found this review helpful]
Comments about Thermastor Santa Fe RX High Efficiency Dehumidifier (4023673):
Great product! We run this in our damp basement and the mold smell has been completely eliminated. I am allergic to mold - so this is very important to me. We also purchased the optional HEPA filter and notice a significant difference in the freshness of the basement.
[1 of 1 customers found this review helpful]
Comments about Thermastor Santa Fe RX High Efficiency Dehumidifier (4023673):
Althoug this unit is relatively expensive, its worth every penny! No more damp basement!
[2 of 2 customers found this review helpful]
Comments about Thermastor Santa Fe RX High Efficiency Dehumidifier (4023673):
There is no manual or even a sheet of paper describing the system included - it would be nice to know something about the machine, including filter life time. The promised Hygrothermometer was never sent by the manufacturer after I sent in the registration. [...]tomers.
[4 of 5 customers found this review helpful]
Comments about Thermastor Santa Fe RX High Efficiency Dehumidifier (4023673):
We have two. A Santa Fe bought 2000 and an Rx bought 2007. Both are working well - no problems. We did vacuum the dust from the heat exchanger of the older unit in 2006. No other maintenance was ever required. We bought the Rx for our vacation place. Much quieter - can be used inside the house.
Unfortunately the lack of competition and the excellent build quality (made in the USA) make it expensive.